Safety and Security

Keeping everyone safe and secure is something we take very seriously. You can help by staying aware and by looking out for each other. Many rules are in place for your safety and the safety of others. Take a moment to review all rules and rider policies the Know Before You Go section.

How to Contact Us

In an emergency, always call 911.

RTA Transit Police

For a non-emergency situation contact Customer service: 504-248-3900 or Customer Service. Security situations are immediately reported to RTA Transit Police. 

How to Report a Safety Hazard in the System (Non-Emergency)

Let us know of any hazards in the transit system – for example, broken glass at a bus shelter or broken sidewalk at a bus stop. Report safety concerns and hazards by contacting Customer service: 504-248-3900 or send your feedback directly to Customer Service.